• Validate and test new system configurations based on Application Software or Operating System changes. 
• Maintain technical documentation and production operational procedures.
• Documentation & resolution of customer complaints or system related issues escalated to the appropriate support teams.
• Operational support and administration of the production environment.
• Conduct timely analysis, coordination, and resolution of production problems with guidance from engineering staff.
• Coordinate directly with operations and development support teams on production issues.
• Perform on-demand maintenance to diagnose, propose, and implement solutions to problems.
• Provides back up maintenance, monitoring, troubleshooting and diagnostics tasks including component and system troubleshooting services for application and system equipment.
• Inform management of the status of any production issues.
• Assure appropriate version control for production environment.
  Test new production technologies and perform pre-production testing in accordance with Operational and Quality guidelines.
• Work closely with development staff to identify areas and methods to improve testing efficiency, expand coverage, and increase product reliability.
• Perform support duties with third party vendors related to new technologies and/or methods.
• Report the characteristics and issues relating to production technologies and methods.
• Technological review of materials and evaluation of applications for upgrade will also be part of this role.
• Perform and executes after hours production coverage in accordance with the on-call roster. 

 Qualifications  Experience:·        

• 3 years experience with Unix technologies, including installation, clustering, and zone configuration ·        
• 3 years experience with Unix software technology (Solaris) to include system administration, file interchange, shared network resources, internet access, and system backups. ·        
• 3 years experience with computer programming languages: like Perl/C/C++/Java/VB and strong script knowledge. 

Skills/Personal Qualities:·        

• Excellent oral and written communication skills·        
• Ability to work in a fast-paced, dynamic environment·        
• Ability to interface with all levels of management·        
• Excellent time management, scheduling, and organizational skills·        
• Ability to work well independently or in a team setting 

Education, Degrees, Certifications (only if required):·        

Bachelors Degree and/or Technical Certification 

“An Equal Opportunity Employer”